PESOMAX FAQ — Rewards, Payouts & Play Answered
The questions we get asked most, answered plainly. If something is still unclear, live chat is open around the clock.
Quick Facts
- Minimum age: 21 (Philippine law)
- Licence: PAGCOR-regulated
- Payments: GCash, Maya, GoTyme, InstaPay, PESONet, bank transfer
- Currency: Philippine Peso (₱)
- Rewards: weekly cashback + five-tier VIP ladder
- Games: certified-RNG JILI titles incl. Charge Buffalo, Boxing King, Fortune Gems family
Frequently Asked Questions
How does the PESOMAX rewards program work?
You earn loyalty points on every peso wagered, which move you up a five-tier VIP ladder, and you receive weekly cashback calculated on your net losses. Higher tiers raise both your cashback rate and your payout priority.
How fast are GCash withdrawals?
Once KYC is cleared and the payout approved, GCash withdrawals settle over InstaPay in minutes to about an hour, 24/7. First-time or large payouts can take up to around three hours during peak periods.
What are the withdrawal limits?
GCash payouts use InstaPay, capped at ₱50,000 per transaction and ₱500,000 per day. For larger amounts, split across the day or use PESONet, which has no fixed per-transaction cap.
Does PESOMAX charge withdrawal fees?
No casino-side fee. On the wallet side, GCash cash-in is free up to ₱8,000/month then ~2%, Maya charges about ₱15 per outbound InstaPay transfer, and GoTyme transfers are free.
Why do I need KYC?
KYC is a PAGCOR requirement that confirms your identity and age and protects your account. Submit one valid government ID once — passport, SSS, UMID, PhilHealth, driver's licence or PRC ID — and review takes 24–48 hours.
Can I use someone else's GCash account?
No. Your payment account must be in your own name to match your verified identity. Third-party GCash or bank accounts are rejected under PAGCOR anti-fraud rules.
What is RTP and does it guarantee winnings?
RTP is the long-run theoretical payout of a game across millions of spins — not a per-session promise. A 97% slot still carries a house edge, and short-session results vary widely. Use RTP to compare games, not to predict a session.
How old must I be to play?
You must be at least 21 years old under Philippine gaming law. Age is verified during KYC, and any account found to belong to a minor is closed.
What if I think I have a gambling problem?
Use the self-exclusion tool in your account settings to lock your account for a set period, or call the NCMH crisis hotline at 1553 — free and confidential. Our responsible-gaming page lists every tool and support resource.